Z Desk 2.2 – Support Tickets System with Knowledge Base and FAQs

Z Desk – Support Tickets System with Knowledge Base and FAQs developed to create support ticketing. It allows live chatting, posting articles, and FAQs. It

• Mobile Friendly
• LTR/RTL Theme Layout
• Easy Installation Using Wizard
• 2FA
• Email to Ticket
• Dashboard and Statistics
• Multiple Departments
• Assign Multiple Users to Departments
• Ticketing System
• Guest Ticketing
• Live Chatting
• Tickets History
• Tickets Feedbacks
• Tickets Notes with File Attachment Support
• Auto Close Tickets
• Envato Purchase Code Verification For Tickets & Chats
• Generate Reports
• Email and Website Notifications
• Knowledge Base
• Only for Logged-in Users Content Option
• Share Articles on Social Media
• Helpful or Not Helpful Voting
• FAQs Management
• Announcements
• Unlimited User Roles
• Unlimited Staff Members
• Canned Replies with Placeholders
• Custom Fields
• Assign Tickets to Agents
• Change Ticket Department
• Change Ticket Priority
• Change Chat Department
• Option to Show all Tickets or only Assigned
• 3 Colors for Public Pages
• Generic User Login and Registration
• Login with Username and Email Address
• Social Login with Facebook, Google, and Twitter
• Google reCaptcha
• Secured Against XSS, SQL Injection, and CSRF
• Timezone Adaptive According to Every User’s Setting
• Add User from Admin Panel
• Edit User, User Profile Settings
• Users List and Search with Different Filters
• Date and Time Formats
• Password Strength Setting
• Users Invite System
• Email Verification for Registration
• Send Email to Registered User
• Email Templates
• Backup Options
• Cookie Consent Popup
• Manage Active Sessions
• Remember me Option
• Reset Password
• Maintenance Mode
• Custom Pages
• Pages Management
• Supports SMTP
• Send Test Email
• Google Analytics
• Ajax Based
• Translation Ready
• Based on CodeIgniter 3
• Supported with PHP 8.2
• Bootstrap 5 (Main Website)